Backup Recovery Technical Support Services by Abtech Support
When your data is gone -- it’s too late
A disaster recovery plan makes it possible to retrieval lost data and resume system operations with minimal disruption. Such procedures are a critical part of computer operations at all levels, especially those involving the storage of long-term or permanent records on electronic media. When your data is lost or compromised – it’s too late. A solid disaster recovery plan may also be critical for audit requirements, federal discovery requirements and the maintenance of audit trails in fiscal systems.
Abtech offers Backup and Disaster Recovery services (BU/DR) that provide real-time protection of both physical and virtual servers, as well as workstations and laptops.
Abtech’s backup services are designed to ensure that your company’s digital assets are safe and sound. Through close interaction with your organization’s IT staff, Abtech can provide the right backup solution for your company regardless of size, amount of data and timeframe.
PC Backup: Every PC backed up daily – making individual file or complete system restores possible. This is one of the most overlooked tasks in the desktop environment. While most organizations have users store their files on servers which are backed up, it is very common for user files to end up on their local machines, where the chances of data loss are much greater when compared to files stored on a server.
Server Data Backup: Constant backup of server data, making individual file or crucial full server restoration possible.
Full Server Restore: Abtech's staff of engineers can restore server configuration and data should a disaster strike your organization.While often overlooked or ignored, an organization is very vulnerable without a sound disaster recovery plan. This plan goes far beyond the mere replacement of the material things such as desks, phones and PCs. The one thing that is irreplaceable, without a sound & tested recovery plan, is the company user data.
A Disaster Can Occur Anywhere, Anytime:
When the subject of natural or man made disasters comes up, a common and very human reaction is to assume, "It won't happen to me." Unfortunately for many small business owners and IT managers, this is an assumption they've lived to regret. Studies show that each year, about one in every five businesses faces a major disruption. It may be as small as simple data loss as a consequence of a power outage or a natural disaster that destroys an entire office.
At a time when IT systems and networks have become crucial to nearly every small business, a catastrophe can result in a crippling revenue loss, delayed collections, shareholder lawsuits, a major productivity drop, and even a damaged reputation that weakens vital relationships with customers, suppliers, partners, creditors, and others.
The solution, most IT managers would agree, is proper planning: a disaster preparedness and disaster recovery strategy and implementation plan that ensures that the business survives and recovers from even the most severe catastrophe. While there are many key issues to consider when developing such a plan, there are four that deserve special attention.
Performing a Business Impact Analysis
A business impact analysis allows you to identify both tangible and intangible effects on business processes, functions, or departments over time. Not only does it provide management with the information necessary to identify recovery priorities and develop an effective recovery strategy, but it also supplies the data that helps define an appropriate disaster recovery program budget.For IT systems and networks in particular, a business impact analysis is invaluable in two ways. First, it identifies business critical applications and the systems they run on. Second, it finds areas of vulnerability within the environment that can then be addressed.
Never Underestimate the Importance of Backup
It doesn't take an earthquake, hurricane, or fire to destroy data critical to your business' success; a single virus, water leak, or employee error can do the job. This is why a comprehensive strategy for backing up critical data is indispensable for today's small businesses.
And the most effective strategies are the ones that squarely tackle such issues as:
- Data Prioritization: identifying and deciding which data cannot be lost under any circumstances
- Testing: checking regularly to validate the effectiveness of backup and restoration capabilities
- Off Site Storage: storing tapes or replicated systems off site and taking other steps to minimize disaster before it happens
Your Job Isn't Done Just Because the DR Plan Is...
Once your DR plan has been researched, designed, created, put in place and tested, there is an overwhelming desire to think that the job is finished. However, just as your business changes, your IT environment changes; and your IT department should continue to modify and improve your disaster recovery plan.
Rather than seeing it as a project that is done, it's important to see this plan as one that constantly needs to be reviewed, revised, and improved upon. If you do this, you'll be sure to have a DR plan that is effective if a disaster ever strikes.
Seeking Outside Help
There are a number of reasons why it makes sense for small businesses to turn to outside IT service firms to help them address their disaster recovery requirements. First, most small businesses don't have the in house staff to conduct a thorough assessment, select the right solutions or continuously upgrade them to keep pace with their business requirements. Second, an outside firm can provide an objective evaluation and recommend more effective solutions based on their extensive experience.
To help increase your chances of selecting the best possible partner, we suggest looking for an organization with:
- A strategic perspective that considers your company's key business goals before developing a disaster preparedness plan
- Technology Refresh
- Help Desk / Trouble Ticketing
- Remote Monitoring
- On-Site Support
- System Administration
- Backup & Disaster Recovery
- Infrastructure Management




