DB2 Technical Support

Your database is too important to be casually maintained

DB2 Enterprise Managed Services

Your database is often the most important information your business must maintain.It stores your customer interactions and purchases, supply chain information as well as important employee data.  Your DB2 database is critical to the survival and ongoing success of your business.

Information this critical is too important to be casually maintained. Your business needs a clear and structured approach to maintaining, managing, and expanding your DB2 database as business needs require.  Abtech Support excels at DB2 managed services whether you need business-specific consulting, or ongoing architectural and management support.  Our certified and experienced DB2 DBAs will work closely with your IT team to evaluate your needs, make the most appropriate recommendations, and successfully implement the changes.

Our database services consist of tiered, flexible services to best match your business needs. A partial list of our DB2 DBA services include:
 

• Memory segment monitoring - We monitor the memory segment usage in DB2 to ensure optimal performance and to identify issues and optimization considerations.

• Logical & physical storage reviews - Your database is the critical hub for your data storage.As you add more and more data, your database needs to be      configured correctly to grow and expand efficiently, quickly, and as needed for your application’s demands. To ensure that your database is optimized, we will review and adjust your logical and physical storage settings to ensure adequate room for growth.

• Instance verifications - Based on the needs of your business, you may have several DB2 instances that need support.In accordance with the needs of your applications, we will review and access the DB2 database instances that are being used,identify key issues,and make recommendations for optimization,growth, and sustainability.

• Log monitoring - Your database can be configured to give you valuable information about everything happening in your DB2 nvironment.Knowing how to interpret that valuable information, and take appropriate action, is keep to proactive management of your database. Our team will make sure that your database is appropriately configured to generate the most valuable logs, as well as ensure that those logs are regularly reviewed and acted upon, so that your end users experience maximum uptime and performance.

• Backup & replication monitoring - Your DB2 database can be configured to maximize uptime and minimize data loss in case of a catastrophic failure. However,ensuring that your database is ready and able to minimize data loss,mandates regular and ongoing monitoring of the DB2 backup and replication engines.Our DBAs continuously work to ensure that your data is best protected and available by monitoring the health of the DB2 database backup and/or replication engines. Also,we work to ensure that the transaction and archive logs are healthy and show no signs of trouble.

• Performance analyses & query optimization - Database performance can be  affected by issues in applications that use databases, as well as in the      configuration and setup of your databases. We help identify poorly performing SQL statements, drill down into the root cause of the performance issue, and make changes and recommendations based on the root cause analysis.

   enterprise application considerations. As your business plans for the future, our DBAs will analyze your business growth expectations, and provide a strategic and tactical roadmap to ensure that your database is aligned with the expected future of your business.

• Data integrity & table growth checks - Our DBAs will analyze your DB2 database to ensure that the data being captured is relevant, and consistent. Additionally, we will check the necessary tables (generally high growth tables) to ensure that the expansion/growth configurations are being appropriately applied and are optimized to your business needs.

• Patch reviews & installation - Vendors often make minor, yet valuable, changes to the versions of software that you are using. We review the DB2 patches that are released to either recommend or perform the installations necessary to take advantage of changes.

• License reviews & vendor management - License compliance and vendor relationship management is an important, administrative part of the work that needs to be done to maintain your database.Abtech provides support to assist your business with License reviews,license compliance considerations,and vendor management issues.

• Advanced DBA tasks - Our focus at Abtech is to ensure that we are addressing and resolving your business needs as efficiently as possible. We also understand that all customers have different needs. We are ready to discuss any advanced DBA tasks that may be needed for the ongoing success of your business.

• Monthly reporting - We recommend and offer a monthly report and meeting to talk about the current status of your database, as well as to follow up on any outstanding issues. We think that this communication and focus on customer satisfaction helps us provide the high level of value that you need and expect from Abtech.