...see the Abtech Support MapEnhanced Software Support
Are your every day administration tasks getting in the way of completing strategically important projects?
Have you just taken over a new operating environment? Do you need somebody to administer the systems but you simply don’t have the budget or workload to justify hiring another sysadmin?
With Abtech Support’s Enhanced Software Support (ESS), our consultants will perform your routine sysadmin tasks and special projects as they come up. This flexible monthly service allows you to select the number of consulting hours you will need per year. You can use these hours to have our team of highly experience professionals do whatever tasks you’d like them to do. Through our ESS program, Abtech has helped customers:
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Patch the operating system
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Conduct quarterly performance analyses and kernel tuning
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Periodically check logs for problems
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Monitor hardware and report issues when they occur
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Manage adding users, print spoolers, and disk usage
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Deploy a SAN and migrate data from direct attached disk
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Set up a mirror
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Install and deploy new servers and storage
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Design, implement, and monitor backups
Spend your valuable time where it’s really needed. Choose Abtech’s Enhanced Software Support and you’ll have the peace of mind that your daily admin tasks are covered.
Enhanced Software Support is Abtech’s highest level of reactive software service. Where our traditional software call-in technical support tells your staff how to remediate complicated software-related issues, ESS takes this a step further by assigning an Abtech engineer the responsibility of getting it done.
