National Datacenter Services, Management, and Solutions Company
RECENT NEWS
Abtech Systems is proud to announce that it has been appointed as a Red Hat Advanced Partner. Abtech is one of the fastest growing Red Hat partners on the West Coast...
Abtech Support is now providing services to a government defense contractor who manufactures rocket engines. The services include remote system administration,...
Muti-Vendor Hardware Maintenance
Extend the life of your IT investment
Hardware and software maintenance is a large part of the total cost of ownership.(TCO) of IT acquisition.Whether assessing the TCO for funding a project or feeling the pressure to reduce costs in the datacenter, CIOs must find a way to keep technology costs under control while delivering business critical services. CIOs must later in the IT lifecycle expect the OEM to raise maintenance costs or no longer support a key piece of technology even if there is no reason to consider an upgrade.
Abtech extends the life of your investment and reduces data center costs by decreasing your enterprise systems maintenance services costs and supporting equipment the OEM will no longer maintain, giving you the financial flexibility to reach your strategic business goals. Abtech saves 35-65% off your annual hardware and software maintenance contracts while giving you better support than the OEM. As a multi-vendor support organization, Abtech covers your entire computing environment so that you have one call to make, one service contract to administer, and one company to hold responsible.
With offices across the U.S., Abtech Support’s technical expertise and national coverage provides your business with quick and reliable support services to ensure maximum availability.
Abtech Support offers hardware support for the following systems and more:
MAKING A CASE FOR ABTECH:
Support for a major telecommunications company
Challenge: Provide hardware support for over 100 UNIX systems and peripherals located in dozens of cities in 20 different states, with some locations more than 400 miles from the nearest metropolitan area.
Solution: Abtech Support provided 7x24x365 support with a 4-hour response time to almost 90% of the systems, which are located in 19 cities in 13 states. Abtech Support was able to provide 7x24x365 support with a slightly higher response time to the remaining 10% of the systems, which are located in eight cities in seven states. To meet the needs of this customer, Abtech Support hired extra Customer Engineers and opened two new support offices.
