Infrastructure Management
The final component to the set of Abtech Managed Services is Infrastructure Management. Similar to our System Administration services, our Infrastructure Management services allow your company to offload the mundane day-to-day IT management tasks to Abtech’s certified support personnel. Your internal skilled IT staff is then free to focus on strategic projects that will accelerate your business.

Server Management Service
Abtech's server management service employs the latest tools and utilities as well as professional expertise to improve the reliability and security of your IT infrastructure.
Services for file, print and application* servers include:
Server Management: Includes fault management, configuration management, and performance management.
- Fault Management: Issues are quickly identified- enabling Abtech's pool of engineers to fix them, usually before any downtime occurs.
- Performance Management: Monitoring and management of your network and servers to ensure maximum throughput. When bottlenecks occur, engineers are notified and take appropriate action to address the issue.
- Configuration Management: Your organization is kept current with virus updates and crucial software patches.
Server Product Overviews
- Operating Systems:
- Microsoft Windows Server 2003 R2
- Microsoft Windows Small Business Server 2003
- Microsoft Windows Storage Server 2003 R2
- Application Platforms
- Microsoft SQL Server 2005
- Microsoft BizTalk Server 2006
- Microsoft Visual Studio 2005
- Microsoft Application Center 2000
- Business Productivity Platforms
- Microsoft Commerce Server 2007
- Exchange Server 2007
- Microsoft Office Live Communications Server 2005
- Microsoft Office SharePoint Portal Server 2003
- Microsoft Speech Server 2004 R2
Additional options for the Server Management Service are available to accommodate the specific needs of your organization.
Asset Management
IT asset management can be defined as business practices that combine financial, contractual, and inventory functions to assist in information life cycle management and important decision making for the IT environment. Resources include all of your organizations hardware and software that are found within your company.
In today's economy, every organization is being challenged with doing more with less. IT Asset Management is no longer something reserved for large companies. It is important for mid-sized and even small companies to embrace. Asset Management can deliver immediate ROI in lowering IT ownership costs and increasing your staff's productivity. Asset Management can also position your organization for the future by guaranteeing that it understands how the various IT components support critical business systems, which contributes to the bottom line.
Abtech Support lets you manage the life cycle of your organizations assets, from software licenses to physical computer hardware, and even office supplies. With this information, you can make educated decisions about upgrades, licensing, logistics, and more.
The final component to the set of Abtech Managed Services is Infrastructure Management. Similar to our System Administration services, our Infrastructure Management services allow your company to offload the mundane day-to-day IT management tasks to Abtech’s certified support personnel. Your internal skilled IT staff is then free to focus on strategic projects that will accelerate your business.

Server Management Service
Abtech's server management service employs the latest tools and utilities as well as professional expertise to improve the reliability and security of your IT infrastructure.
Services for file, print and application* servers include:
Server Management: Includes fault management, configuration management, and performance management.
- Fault Management: Issues are quickly identified- enabling Abtech's pool of engineers to fix them, usually before any downtime occurs.
- Performance Management: Monitoring and management of your network and servers to ensure maximum throughput. When bottlenecks occur, engineers are notified and take appropriate action to address the issue.
- Configuration Management: Your organization is kept current with virus updates and crucial software patches.
Server Product Overviews
- Operating Systems:
- Microsoft Windows Server 2003 R2
- Microsoft Windows Small Business Server 2003
- Microsoft Windows Storage Server 2003 R2
- Application Platforms
- Microsoft SQL Server 2005
- Microsoft BizTalk Server 2006
- Microsoft Visual Studio 2005
- Microsoft Application Center 2000
- Business Productivity Platforms
- Microsoft Commerce Server 2007
- Exchange Server 2007
- Microsoft Office Live Communications Server 2005
- Microsoft Office SharePoint Portal Server 2003
- Microsoft Speech Server 2004 R2
Additional options for the Server Management Service are available to accommodate the specific needs of your organization.
Asset Management
IT asset management can be defined as business practices that combine financial, contractual, and inventory functions to assist in information life cycle management and important decision making for the IT environment. Resources include all of your organizations hardware and software that are found within your company.
In today's economy, every organization is being challenged with doing more with less. IT Asset Management is no longer something reserved for large companies. It is important for mid-sized and even small companies to embrace. Asset Management can deliver immediate ROI in lowering IT ownership costs and increasing your staff's productivity. Asset Management can also position your organization for the future by guaranteeing that it understands how the various IT components support critical business systems, which contributes to the bottom line.
Abtech Support lets you manage the life cycle of your organizations assets, from software licenses to physical computer hardware, and even office supplies. With this information, you can make educated decisions about upgrades, licensing, logistics, and more.




...see the Abtech Support Map



