Infrastructure Management

The final component to the set of Abtech Managed Services is Infrastructure Management. Similar to our System Administration services, our Infrastructure Management services allow your company to offload the mundane day-to-day IT management tasks to Abtech’s certified support personnel. Your internal skilled IT staff is then free to focus on strategic projects that will accelerate your business.

Server Management Service

Abtech's server management service employs the latest tools and utilities as well as professional expertise to improve the reliability and security of your IT infrastructure.

Services for file, print and application* servers include: Server Management: Includes fault management, configuration management, and performance management.

• Fault Management: Issues are quickly identified- enabling Abtech's pool of engineers to fix them, usually before any downtime occurs.
• Performance Management: Monitoring and management of your network and servers to ensure maximum throughput. When bottlenecks occur, engineers are notified and take appropriate action to address the issue.
• Configuration Management: Your infrastructure is kept current with crucial virus updates and software patches.

Server Product Overviews

• Operating Systems:
• Microsoft Windows Server 2003 R2
• Microsoft Windows Small Business Server 2003
• Microsoft Windows Storage Server 2003 R2
• Application Platforms
• Microsoft SQL Server 2005
• Microsoft BizTalk Server 2006
• Microsoft Visual Studio 2005
• Microsoft Application Center 2000
• Business Productivity Platforms
• Microsoft Commerce Server 2007
• Exchange Server 2007
• Microsoft Office Live Communications Server 2005
• Microsoft Office SharePoint Portal Server 2003
• Microsoft Speech Server 2004 R2

Additional options for the Server Management Service are available to accommodate the specific needs of your organization.

Asset Management

IT asset management is the set of business practices that join financial, contractual, and inventory functions to support life cycle management and strategic decision making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.

Does your organization want to meet the challenge of "Doing more with less?" Effective IT asset management is no longer a luxury. It is a business imperative. Not only does asset management deliver immediate payback in lowering infrastructure ownership costs and increasing staff productivity, it also positions the organization for the future by ensuring that IT understands how the various IT components support critical business systems.

Abtech Support lets you manage the full life cycle of your infrastructure assets from hardware equipment to software licenses - to office supplies. With this data, you can make informed decisions about maintenance upgrades, licensing, logistics, and more, and with a Finance Management component that includes purchase orders and contracts, you can build accurate business-cost justifications for changes to your infrastructure.