Home : Managed IT : On-Site Support : Onsite Support Services by Abtech Support Abtech makes “house calls”

Onsite Support Services by Abtech Support Abtech makes “house calls”

Onsite Support is an extension of Abtech’s help desk, monitoring and system administration services.  We will dispatch a certified engineer to your location to perform work on a system or network device under contract.

Abtech prides itself on being one of the few service providers who can provide OEM (Original Equipment Manufacturer) service level without paying OEM support prices.

Whether your organization has newly acquired equipment whose original warranty has expired or has legacy systems that the original manufacturer no longer supports, Abtech has the right support plan to keep your company up and running.

Abtech offices are strategically placed throughout the continental United States to assist your organization, regardless of size, from small businesses to Fortune 500 corporations.  We can provide 4-hour On-Site response as well as Next Business Day to accommodate every organization’s budget.
Having on-site support for your organization ensures that complex IT issues does not overwhelm your staff's ability to focus on your organization’s core goals. If you are spending even a few hours a week to handle your company's IT needs, Abtech Support can help.

Onsite Support Features

  • Appraise whether centralized or local IT services are best for your organization
  • Assess and prioritize your IT needs, including purchases, level of technology         needed and lifecycle management, and more
  • Manage, assist or replace your existing IT staff
  • Provide support when your IT employees are not available
  • Use the knowledge and skills of trained IT peers to solve both routine and emergency problems efficiently and effectively

Managed Services

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