LOCATIONS SERVED
Atlanta, GA
Austin, TX
Baltimore, MD
Chicago, IL
Cincinnati, OH
Columbus, OH
Connecticut
Dallas/Fort Worth, TX
Denver, CO
Detroit, MI
Fort Wayne, IN
Fort Worth, TX
Hartford, CT
Huntsville, AL
Indianapolis, IN
Irvine, CA
Lansing, MI
Los Angeles, CA
Louisville, KY
Macon, GA
Nashville, TN
New England Area
New York Metro
Philadelphia, PA
Phoenix, AZ
Portland, OR
Providence, RI
Richmond, VA
Sacramento, CA
San Antonio, TX
San Diego, CA
San Francisco, CA
San Jose, CA
Seattle, WA
Springfield, MA
Tijuana, Mexico
Toledo, OH
Trenton, NJ
Tucson, AZ
Washington, DC
Wilmington, DE
Worcester, MA

...see the Abtech Support Map

On-Site Support

Onsite Support is an extension of our help desk, monitoring and system administration services. Onsite Support is simply defined as the dispatching of a certified engineer to the customer’s location to perform work on a system or network device under contract. Abtech prides itself on being one of the few service providers who can provide OEM (Original Equipment Manufacturer) service level without paying OEM support prices.

On-site support

Whether your organization has newly acquired equipment whose original warranty has just lapsed or you have legacy systems for which the original manufacturer has stopped offering support, Abtech has the right support plan to keep your company up and running.

Abtech has offices that are strategically placed throughout the continental United States to assist your organization, regardless of size, from small businesses to Fortune 500 corporations.

We can provide 4-hour On-Site response as well as Next Business Day to accommodate a support price point that suits your company’s needs best.

Onsite Support Services manages complex information technology for your department that can overwhelm your ability to focus on your department's core goals. If you are struggling to handle your group's IT needs or just want more time and energy to deliver your own services, Information Technology Services (ITS) can help. We provide flexible, on-site services to help you and your organization maximize system uptime during work hours while minimizing complexity. Our goal is to take care of your IT needs so that you don't have to.

Features

Assess whether local or centralized IT services are best for your organization
Strategize and prioritize your IT needs, including purchases, lifecycle, and more
Manage or assist your existing technical staff
Provide support when regular technicians are out of the office
Draw on the skills and knowledge of trained IT peers to solve both routine and emergency problems efficiently and effectively
Provide access to the full knowledge, expertise, and enterprise services in ITS

Managed Services