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...see the Abtech Support Map

Remote systems administration basic technical support services by Abtech Support

You have a solid system that needs very little care and feeding but still the sysadmin tasks take you away from the important projects that you have to complete. RSA basic is a proactive service where Abtech engineers will log into your system every month and perform the following tasks:

Check logs for problems
Report hardware and software issues to Customer with a suggested plan of action
Patch the operating system
Conduct monthly performance analyses
Kernal tuning to reflect application, hardware, and user load changes
Assist in the creation and testing of Ignite tapes
Hardware firmware analysis and suggestions
Quarterly service review
Quarterly system planning with our expert staff

Spend your valuable time where it's really needed. Choose Abtech's Enhanced Software Support and you'll have the peace of mind that your daily admin tasks are covered by HP trained professionals.

Abtech offers four standard levels of RSA:

Basic—Your enterprise systems monitored by our experts and advising you on system issues

RSA Intermediate—The same expert service as RSA basic with remediation of events by Abtech sysadmins

RSA Prime—Critical system support that includes monitoring, remediation, performance analysis, advanced storage analysis, and system security analysis and advice

RSA Total—Complete administrative duties of one or more systems

Click here to contact us for a customized Remote System Administration quote.