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...see the Abtech Support Map

Remote systems administration intermediate technical support services by Abtech Support

The weekly tasks associated with your servers is taxing on you and your staff. Who has time to keep up with all that needs to be done while more and more projects that are important to improving your business keep falling behind? RSA Intermediate is a proactive service where Abtech engineers will log into your system and perform the following tasks:

Check logs for problems
Remotely remediate hardware and software issues after approval by Customer
Patch the operating system
Conduct monthly performance analyses
Kernal tuning to reflect application, hardware, and user load changes
Assist in the creation and testing of Ignite tapes
Hardware firmware analysis and suggestions
Quarterly service review
Quarterly system planning with our expert staff
Weekly backup verification of cpio/tar/fbackup

Spend your valuable time where it's really needed. Choose Abtech's RSA-Intermediate and you'll have the peace of mind that these admin tasks are covered by HP trained professionals.

Abtech offers four standard levels of RSA:

Basic—Your enterprise systems monitored by our experts and advising you on system issues

RSA Intermediate—The same expert service as RSA basic with remediation of events by Abtech sysadmins

RSA Prime—Critical system support that includes monitoring, remediation, performance analysis, advanced storage analysis, and system security analysis and advice

RSA Total—Complete administrative duties of one or more systems

Click here to contact us for a customized Remote System Administration quote.