Remote systems administration RSA prime technical support services by Abtech Support

Your systems are a critical part of your company’s success but their day to day administration is becoming overwhelming versus the time or expertise you or your staff has. RSA Prime is a proactive service where Abtech engineers will log into your system and perform the following tasks:

• Check logs for problems
• Remotely remediate hardware and software issues after approval by Customer
• Patch the operating system
• Conduct weekly performance analyses
• Kernal tuning to reflect application, hardware, and user load changes
• Assist in the creation and testing of Ignite tapes
• Hardware firmware analysis and suggestions
• Monthly service review
• Quarterly system planning with our expert staff
• Weekly backup verification of cpio/tar/fbackup
• Weekly system security review and advice
• Weekly advanced storage services (SAN, backup, switch)
• Manage support calls with hardware and operating system support vendors

Spend your valuable time where it's really needed. Choose Abtech's RSA-Prime and you'll have the peace of mind that these admin tasks are covered by HP trained professionals.

Abtech offers four standard levels of RSA:

Basic—Your enterprise systems monitored by our experts and advising you on system issues

RSA Intermediate—The same expert service as RSA basic with remediation of events by Abtech sysadmins

RSA Prime—Critical system support that includes monitoring, remediation, performance analysis, advanced storage analysis, and system security analysis and advice

RSA Total—Complete administrative duties of one or more systems

Click here to contact us for a customized Remote System Administration quote.