Remote systems administration RSA prime technical support services by Abtech Support

Your systems are a critical part of your company's success but their day to day administration is becoming overwhelming versus the time or expertise you or your staff has. RSA Prime is a proactive service where Abtech engineers will log into your system and perform the following tasks:

• Check logs for problems
• Remotely remediate hardware and software issues after approval by Customer
• Patch the operating system
• Conduct weekly performance analyses
• Kernal tuning to reflect application, hardware, and user load changes
• Assist in the creation and testing of Ignite tapes
• Hardware firmware analysis and suggestions
• Monthly service review
• Quarterly system planning with our expert staff
• Weekly backup verification of cpio/tar/fbackup
• Weekly system security review and advice
• Weekly advanced storage services (SAN, backup, switch)
• Manage support calls with hardware and operating system support vendors

Spend your valuable time where it's really needed. Choose Abtech's RSA-Prime and you'll have the peace of mind that these admin tasks are covered by HP trained professionals.

Abtech offers four standard levels of RSA:

Basic—Your enterprise systems monitored by our experts and advising you on system issues

RSA Intermediate—The same expert service as RSA basic with remediation of events by Abtech sysadmins

RSA Prime—Critical system support that includes monitoring, remediation, performance analysis, advanced storage analysis, and system security analysis and advice

RSA Total—Complete administrative duties of one or more systems

Click here to contact us for a customized Remote System Administration quote.