Remote systems administration comprehensive technical support services by Abtech Support

You do not have the budget or the amount of work to justify a full-time administrator but the success of your business depends on the completion of important projects and uptime. RSA Total is a service where Abtech engineers take the complete responsibility of the day to day administration of your systems. We will work with your internal staff to have the systems ready for application upgrades, planned downtime, fix unplanned downtime, and other duties that you would normally give to your sysadmin:

• Check logs for problems
• Remotely remediate hardware and software issues after approval by Customer
• Patch the operating system
• Conduct weekly performance analyses
• Kernal tuning to reflect application, hardware, and user load changes
• Assist in the creation and testing of Ignite tapes
• Hardware firmware analysis and suggestions
• Monthly service review
• Quarterly system planning with our expert staff
• Weekly backup verification of cpio/tar/fbackup
• Weekly system security review and advice
• Daily advanced storage services (SAN, backup, switch)
• Manage support calls with hardware and operating system support vendors

Spend your valuable time where it's really needed. Choose Abtech's RSA-Total and you'll have the peace of mind that these admin tasks are covered by HP trained professionals.

Abtech offers four standard levels of RSA:

Basic—Your enterprise systems monitored by our experts and advising you on system issues

RSA Intermediate—The same expert service as RSA basic with remediation of events by Abtech sysadmins

RSA Prime—Critical system support that includes monitoring, remediation, performance analysis, advanced storage analysis, and system security analysis and advice

RSA Total—Complete administrative duties of one or more systems

Click here to contact us for a customized Remote System Administration quote.