...see the Abtech Support MapWhy Abtech Support
Abtech Support impacts your business in three areas:
1) Reducing your operational overhead
- Decrease your maintenance costs by 30-65%
- Protect your infrastructure investment by extending the life of your hardware--even when the OEM stops supporting it
- Suggest ways to make your datacenter perform better and more efficiently
2) Mitigating your risk and decreasing your downtime
- Your onsite Customer Engineers are industry veterans who do not have to “call home” for every service call. You are back up and running quickly.
- Your Account Software Engineers are Tier 3 experts in their field and solve your problems using decades of experience
- Minimum local sparing level of 95% including onsite options—downtime is not extended because of missing parts
- Our consultants analyze your environment and make suggestions about disaster recovery, backups, information lifecycle management, complex storage strategies, and then actually implement them.
- Several disaster recovery programs to meet your RPO/RTO, budget, and compliance requirements
3) Keeping your datacenter flexible to accommodate your ever-changing business environment
- Various co-location and relocation options, including a “no downtime” service
- Remote System Administration to free your IT staff to focus on strategic projects instead of mundane sysadmin tasks
- Use our enterprise consultants to re-engineer processes, storage practices, and operations for platform agnostic solutions
- Technical training for you and your staff
